Vermont Electric Power Company Alerts Vermont Residents to Phone Scam
Rutland, VT – (April 20, 2018): Vermont Electric Power Company (VELCO) is alerting Vermont residents to a telephone scam involving callers claiming to be representing VELCO. The scammers have targeted Vermont businesses demanding credit card information to pay an account balance or face disconnection.
VELCO has no residential or commercial business accounts; we own and operate the high-voltage electric transmission grid. Retail electric service is provided by local distribution companies. Further, Vermont utilities do not demand credit card information or other payment mechanisms over the phone or in person. Anyone receiving such a call should follow these steps:
- Do not provide payment or any other personal information;
- Do not engage with the caller;
- Immediately hang up.
Customers receiving such calls are encouraged to report this scam by contacting the Vermont Attorney General’s Office Consumer Assistance Program at 1-800-649-2424 or 802-656-3183 or by visiting www.uvm.edu/consumer.