COVID-19 Update: Protecting the health and safety of our employees, customers, owners and our communities is - and always has been - VELCO's number one priority. Our focus remains on safety and reliability during this unprecedented time. VELCO has implemented our remote work policy in an effort to reduce the spread of COVID-19. During this transition, VELCO's offices will not be open to visitors. If you have questions or need to contact a VELCO representative, please call 802-770-6221 or use our Contact Us form. Click here for more information.

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First Responder Utility Safety

Energy emergency information for first responders

We support first responders and other emergency personnel response to fires and other emergencies involving electric utility lines and facilities. Firefighters, police and EMTs are typically the first on the scene in an emergency, and therefore face the greatest risk when responding to emergencies where electric utility lines and facilities are involved.  This site provides safety guidance and training resources to emergency services personnel to mitigate those risks and ensure best practices are implemented during an emergency.

Training opportunities

  • VELCO offers in-person training to individual first responder teams. Please contact us here to find out more information. 

Safety resources

  • Procedures for first responders
  • Safety near transmission lines
  • VELCO Safety Manual 
  • Emergency Planning & Community Right to Know Act (SERA report) 

Other resources

  • Vermont Emergency Management
  • Find your distribution utility 
  • Vermont Fire Academy